An app's audit history
Last updated: October 24, 2026
Who can do this: administrators and owners.
What it does
An app’s audit history shows when and why the app changed, such as who updated it or why it stopped. View Audit History, in the More Actions menu on an installed app’s page, opens that app’s audit page in a new tab. Read it the way Audit history on a record describes.
| Column | What it shows |
|---|---|
| Status | The app going from Enabled to Disabled, or back, and from Installing to Enabled when it first connects |
| Version | The version before and after an update. An app your organisation built also records each version you publish to it, under the person who published it. |
| Connection | Each detail you give to connect the app, such as a shop’s web address |
| Permissions | The app’s permissions before and after an update that approves new ones |
| Connected Account | The account the app connected or disconnected |
| Deliveries | Deliveries to the app going from Running to Paused, or Paused to Resumed |
| Reason | Why Lucrii paused deliveries, resumed them or turned the app off |
- A change Lucrii makes itself shows System, with the Reason.
- Lucrii pauses deliveries after 5 fail in a row, and turns the app off when they keep failing.
Other changes are on other pages:
| Change | Where it is |
|---|---|
| The settings in the app’s Connector Settings card | Not on the audit page. They belong to the app |
| Installing and uninstalling the app | Organisation audit history. Lucrii writes Integration Uninstalled there as System, with the Reason, when the app’s developer deletes the app |
| A change the app makes to an order or a contact | That order’s or contact’s audit page, under the app’s name and badge |
How to use it
- Open the app from the App Store, select Manage, then select Open Application.
- Select More Actions, then View Audit History. The page opens in a new tab.
- Select Load More at the foot of the page to read further back.
Related
- Managing an installed app: Set up, update, reconnect or uninstall an app your organisation has installed.
- Organisation audit history: Read who changed your organisation’s settings, members, plan and apps, and when.
- Audit history on a record: Read a record’s audit page to see who changed what and when, with values before and after.
Changes
- Organisation and app audit history - 2026-10-23
- Subscription and app version history - 2026-10-23