Pricing, shipping and vendor details
What it does
Pricing holds four figures and two categories. Cost Price is what the item costs you. Average Cost Price is read-only: it is what you have paid on average for the stock received through purchase orders, worked out from each receipt. The figure is before tax and after any discount - a 10.00 line whose price includes 10% tax averages 9.09, while a price entered without tax is already the figure. It is held in your organisation’s currency, so a purchase order placed in another currency converts at the rate on that order. It reads None until the first purchase order is received, and a reversed receipt drops out of it. Tax names the tax rate applied to the item and shows the amount it works out to. Compare at Price is the higher price you show a discount against. Price is what you sell for. Cost Price and Price each carry a checkbox saying whether the figure already includes tax, and the item page marks them “(inc tax)” where it does. Purchase Category and Sales Category sit underneath, for your own accounts coding.
Shipping appears only on an item marked as a physical product. The create form and the edit form take the fields below. The item page shows them.
| Field | What it takes |
|---|---|
| Shipping Weight | The item’s weight, in g, kg, lb or oz |
| Shipping Origin Country | Where the item ships from |
| Shipping Harmonized System (HS) Code | Your customs code for the item |
Vendor holds the supplier you buy the item from and their Vendor SKU. Typing in the vendor box searches your contacts. Where the supplier is not a contact yet, select Create new vendor. A short contact form opens over the item with the name you typed filled in. Select Create to save the contact and set it as the item’s vendor.
Product Category and Subcategory are free text of your own.
Before you start
Shipping weight and the unit of measure are different figures. An item sold by the Each still ships at a weight in kilograms, and a weight with no unit shows blank rather than as a bare number.
The Shipping card only shows once the item is marked as a physical product.
Prices are held in your organisation’s currency, which is set in organisation settings rather than on the item.
How to use it
- Open the item and select Edit.
- Fill Cost Price and Price. Tick the checkbox beside either if the figure you typed already has tax in it.
- Choose the Tax rate. The item page shows what it comes to against your price.
- Set the vendor by typing their name and picking them from the list, or select Create new vendor.
- Select Save.
Troubleshooting
Average Cost Price reads None because no purchase order has been received for the item yet. It fills in from the first receipt.
Related
- Creating an item: The create button opens the item form, which covers naming, pricing, stock tracking and the vendor you buy from.
- Editing and deleting an item: Edit reopens the item form, and More Actions holds the audit history and the trash.
- Options and variants: Option dimensions such as Size and Colour generate a variant for every combination, each with its own price and stock.
- Items and locations: Inventory is two lists, one of the items you buy and sell and one of the locations you keep them in.
Changes
- Guided quests and help for every feature - 2026-09-30