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Stripe

Last Updated: September 30, 2026

Who can do this: administrators and owners.

What it does

Stripe is a first-party connector published by Lucrii, free to install. Stripe’s own processing fees still apply on your Stripe account.

It links your Stripe account to Lucrii through Stripe Connect. When Lucrii creates an invoice for a sales order, the connector raises the matching Stripe invoice, one Stripe line per Lucrii line. Each line bills the discounted figure and its tax rate, and the connector embeds Stripe’s hosted Pay Now link in the PDF.

When the customer pays, Stripe reports it and the payment is recorded against the Lucrii order. The balance moves without anyone typing it in. An hourly pass picks up anything the report missed.

Changing an order after it was invoiced amends the Stripe side rather than leaving it behind. A rise on an order that has been paid raises a further invoice for the difference. A rise on one that has not been paid is reissued at the new total. The customer is left with one open payment link either way. A fall against money already collected is returned as a Stripe credit note, which refunds the original payment method and books the refund back on the Lucrii order. Cancelling an order stops its Stripe invoices collecting and credits what they took.

Card details and balances stay inside your Stripe account. Lucrii never sees a card number.

Before you start

The connection card shows a LIVE or TEST MODE badge, taken from the Stripe account you linked. A test-mode account does not collect real money.

A discount is folded into the amount each Stripe line bills, with the percentage noted in the line description. Stripe’s own discount section has nothing in it. The invoice shows the discounted price, not a price with a discount next to it.

Disconnecting Stripe stops new invoices going out. Invoices already in Stripe stay as they are.

A refund can be credited twice if you issue it from the Stripe Dashboard. Stripe records it against the Lucrii order, but Lucrii does not count it as one it made itself, so a later drop in the order total can be credited again. Refund through Lucrii instead where you can.

How to use it

  1. Install Stripe from the App Store and open the installation page.
  2. Select Connect with Stripe and authorise the connection.
  3. Leave the Show Pay Now switch on, or turn it off to bill without a link, then select Save settings. The label follows the word your organisation uses for a sales order, so it reads Show Pay Now on Invoice PDFs where that word is Invoice.
  4. Send an invoice from a sales order. The PDF includes the Pay Now link, which disappears once the invoice is paid. Quotes and purchase orders are billed without one.
  5. Select View in Stripe Dashboard to open the same account in Stripe.

Troubleshooting

If Lucrii cannot check the connection, the card says so instead of showing the account as not linked.

  • Managing an installed app: The installation page has an app’s own settings, its version and update, the prompts to reconnect, and the uninstall action.
  • Xero: The Xero connector pushes sales orders, purchase orders and quotes into a Xero organisation and reflects Xero payments back into Lucrii.
  • Installing an app: An app’s listing page describes what the app does and installs it behind a consent screen listing the permissions it needs.

Changes