---
title: Installing an app
description: An app's listing page describes what the app does and installs it behind a consent screen listing the permissions it needs.
lastUpdated: 2026-09-30
order: 20
---

<!-- Generated from the Lucrii repository, docs/product/features/integrations/integrations.install.md. Edit it there. -->

Who can do this: administrators and owners.

## What it does

An app's listing page has five sections. Overview shows screenshots and a description, and Pricing, Changelog, Reviews and Resources follow it. Beside the app name are the star rating, the number of active installs, and a tick against the developer where Lucrii publishes the app itself.

Install opens a consent screen. It lists the permissions the app needs, split into what it can read and what it can change, and links to the developer's terms and privacy policy. The app is installed only once you confirm on that screen.

## Before you start

The install button is shown to administrators and owners, and never inside a demo organisation. Everyone else reads the listing without it.

## How to use it

1. Open an app from the App Store.
2. Read down the page, or use the links on the right to jump to Overview, Pricing, Changelog, Reviews or Resources.
3. Select a screenshot to open it full size. The left and right arrow keys step through the others.
4. Select Install.
5. Read the permissions and select Install again to confirm.

Resources lists the app's privacy policy, terms, developer, support address and documentation. A row the developer left blank shows as no document provided, and so does a link that is not a web address or an email address.

## Troubleshooting

If Lucrii cannot check which apps your organisation has installed, the page says so in place of the Install or Manage button. That check is what tells you whether the app is already installed.

## Related

- [Browsing the App Store](/docs/integrations/app-store.md): The App Store lists every app your organisation can install, with a search box, a sort and an installed-only switch.
- [Managing an installed app](/docs/integrations/manage.md): The installation page has an app's own settings, its version and update, the prompts to reconnect, and the uninstall action.
- [Rating and reviewing an app](/docs/integrations/reviews.md): Each organisation leaves one review per app, and the reviews page sorts and filters what everyone else wrote.

## Changes

- [Guided quests and help for every feature](/changelog/2026-09-30-guided-quests-and-product-help) - 2026-09-30
